Overview of services provided to issuers & Banks

     

• Issuer/Bank Business Review and Re-engineering 

• Contract and Pricing Reviews, Negotiations, and Implementations
   
  • Core Banking / Processor 
  • Card Production and Personalization 
  • Sponsor Bank Programs 
  • Chargebacks/Dispute Management Providers 
  • Know Your Customer Services 
  • Customer Service Solutions (IVR/Live Agent)
     
• RFP Production and Evaluation
   
• Bank setup support
   
• Project Management / Implementations
   
• Develop / Review of Bank Policies, Procedures and Best Practices
   
• Processor / Issuer Conversions and Deconversions
   
• Compliance Program Development / Review
   
• Financial Models Development / Review
   
• Conversion Support
   
• Contact Center Buildout and Training
   
• Program Closure / Wind Down Support
   
• Digital Bank Offerings - Strategy through Implementations
   
• Principal Membership – Selection through Implementations
   
• Merger and Acquisition Support