Overview of Services Provided to Processors
- Processor Business Review and Re-engineering
- Contract and Pricing Reviews, Negotiations, and Partner Implementations
- Gateway Service Providers
- Network Agreements
- Card Production and Personalization
- Chargebacks/Dispute Management Providers
- Know Your Customer Services
- Customer Service Solutions (IVR/Live Agent)
- RFP Production & Evaluation
- Bank integration support
- Program Design
- Project Management / Implementations
- Develop / Review of Processor Policies, Procedures and Best Practices
- Processor / Issuer Conversions and Deconversions
- Compliance Program Development / Review
- Financial Models Development / Review
- Contact Center Buildout and Training
- Technology and Functionality Evaluation
- Operational Procedures and Best Practices
- Market and Product Assessment
- Merger and Acquisition Support